Terms & Conditions
These Sales Terms & Policies ('Terms') govern all services purchased from Grace Editorial, operated by Elisa Grace ('Grace Editorial', 'we', 'us'). By booking a service or making a payment, you agree to these Terms. Please read them carefully before booking.
Services
Grace Editorial provides developmental editing and book coaching services as described on the Services Page. All services are provided remotely via written correspondence and video call. The specific scope, deliverables, timeline, and investment for each engagement are confirmed in a separate client contract issued at the time of booking.
The Discovery Call
A complimentary 45-minute discovery call is available to prospective clients prior to booking. The discovery call is a conversation to assess fit and discuss the manuscript and the writer's needs. It does not constitute the commencement of a paid engagement and no editorial feedback is provided during the discovery call.
Booking & Payment
The Deep Read (Full Manuscript Developmental Edit)
Payment is structured across three milestones:
33% non-refundable booking fee due at signing — secures your place in the schedule
33% due upon delivery of the editorial letter
34% due before release of the final annotated manuscript
The Second Look (Revision Pass)
Payment is due in full at booking. Payment plans are available upon request prior to booking.
The Odyssey (Long-Form Work in Progress)
Phase 1 investment is due in full at booking. Payment plans are available for engagements over 200 pages upon request. Phase 2 payment terms are agreed at the commencement of Phase 2 and depend on the structure of ongoing support selected.
The First 50 (Partial Manuscript Critique)
Payment is due in full at booking.
The Think Tank (Single Coaching Session)
Payment is due in full at booking.
The Long Game (Monthly Retainer)
Invoiced at the start of each month before sessions begin. Minimum three-month commitment. Rolling monthly thereafter with 30 days written notice to cancel.
As You Go (Per-Chapter Review)
Invoiced per chapter at submission.
Currency
All investments are invoiced in USD. EUR invoicing is available by prior arrangement.
Payment Processing
Payments are processed via Stripe. By making a payment you agree to Stripe's terms of service. Grace Editorial does not store payment card details.
Cancellation & Refund Policy
Cancellations by the client
The Deep Read: The 33% booking fee is non-refundable. Cancellations within 48 hours of booking may be applied as credit toward a future service at Grace Editorial's discretion. Start date adjustable with 48 hours notice.
The Second Look: Non-refundable once booked. Start date adjustable with 48 hours notice.
The Odyssey (Phase 1): Non-refundable once the read has begun. Start date adjustable with 48 hours notice prior to commencement.
The First 50: Non-refundable once booked. Start date adjustable with 48 hours notice.
The Think Tank: Non-refundable. Reschedule available with 48 hours notice.
The Long Game: Non-refundable once the month has started. Cancellation requires 30 days written notice before the next billing cycle.
As You Go: Non-refundable once the read has begun.
Cancellations by Grace Editorial
In the unlikely event that Grace Editorial must cancel a confirmed engagement, we will provide as much notice as possible and offer either a full refund of any amounts paid or the option to reschedule. Grace Editorial's liability in such circumstances is limited to a refund of amounts already paid.
EU/UK consumer rights
If you are a consumer located in the European Union or United Kingdom, you may have statutory cancellation rights under applicable consumer protection law. For digital services and services that have commenced with your explicit agreement, these statutory rights may be limited. Please contact us if you have questions about your statutory rights.
Delivery & Timeline
Timelines for all services are discussed and confirmed during the discovery call and documented in the client contract. Grace Editorial will endeavour to meet agreed timelines. In the event of an unavoidable delay, we will notify you as promptly as possible and agree a revised timeline. Grace Editorial is not liable for delays caused by factors outside our reasonable control.
Intellectual Property
Your manuscript
You retain full ownership of your manuscript and all creative work submitted to Grace Editorial. By submitting your manuscript you grant Grace Editorial a limited, non-exclusive license to read, annotate, and provide feedback on the manuscript solely for the purpose of delivering the agreed service.
Editorial materials
Editorial letters, written feedback, session notes, and other materials created by Grace Editorial in the course of an engagement are provided for your personal use in developing your manuscript. They may not be published, shared publicly, or used for commercial purposes without prior written consent from Grace Editorial.
Confidentiality
Grace Editorial treats all manuscript content and client information as strictly confidential. We will not share, reproduce, or discuss the content of your manuscript with third parties without your explicit written consent, except as required by law.
No Publication Guarantee
Grace Editorial's services are editorial in nature. We make no representation or guarantee that engaging our services will result in publication, agent representation, or any other specific outcome in the publishing industry. Publishing outcomes depend on factors entirely outside the scope of editorial feedback, including market conditions, agent preferences, genre trends, and factors beyond anyone's control.
Limitation of Liability
To the fullest extent permitted by applicable law, Grace Editorial's total liability to you in connection with any service shall not exceed the amount paid by you for that service. Grace Editorial is not liable for any indirect, incidental, special, or consequential losses arising from your use of our services. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Testimonials & Case Studies
Grace Editorial may request your permission to use your testimonial or engagement details as a case study for marketing purposes. Your consent will always be sought explicitly and in writing before any such use. You may withdraw consent at any time.
Governing Law & Disputes
These Terms are governed by Portuguese law. In the event of a dispute, we will always attempt to resolve matters amicably in the first instance. EU consumers may also access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on the Site with a revised effective date. Terms in force at the time of your booking apply to that engagement.
Contact
For questions about these Terms, billing, or any aspect of your engagement, contact us.
Last updated: May 2026